External links are shown with a "
".
- Definitions — what is plain language?
- Checklist for plain language web writing
- Plain language quick reference tips
- Guidelines — start with the Federal Plain Language Guidelines.
- Simple substitutes for complex words
- Examples "before and after" documents are especially helpful
- Books and articles about plain language
- Training — get free plain language training for your agency
Usability articles and references
- Usability.gov
— one-stop source for government usability analysts
- Writing for the web — a plain-language article
- Usability studies
can increase traffic to your site
- Jacob Nielsen's definition of usabilty
- Books on usability and user experience

- Training
— get training in usability basics











