Plain Language: Improving Communications from the Federal Government to the Public


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How To/Tools>Guidelines> Federal Plain Language Guidelines> Use active voice

Use active voice


Active voice makes it clear who is supposed to do what. It eliminates ambiguity about responsibilities. Not: “It must be done.” But, “You must do it.” Passive voice, which obscures who is responsible for what, is one of the biggest problems with government documents.

In an active sentence, the person or agency that’s acting is the subject of the sentence. In a passive sentence, the person or item that is acted upon is the subject of the sentence. Passive sentences often do not identify who is performing the action.

Passive voice Active voice
The lake was polluted by the company. The company polluted the lake.
New regulations were proposed. We proposed new regulations.
The following information must be included in the application for it to be considered complete. You must include the following information in your application.
Bonds will be withheld in cases of non-compliance with all permits and conditions. We will withhold your bond if you don’t comply with all permit terms and conditions.
Regulations have been proposed by the Department of Veterans Affairs. We have proposed regulations.
The permit will be approved by the agency’s State office. Our State office must approve your permit.

More than any other writing technique, using active voice and specifying who is taking an action will change the character of our writing.

How do you identify passive sentences? Passive sentences have two basic features, although both may not appear in every passive sentence.

  • A past participle (generally with “ed” on the end); and
  • A form of the verb “to be.”

In a very few instances, passive voice may be appropriate. For example, when one action follows another as a matter of law, and there is no actor (besides the law itself) for the second action, a passive sentence may be the best method of expression. You might also use passive when it doesn’t matter who is doing an action.

Use passive voice when the law is the actor
If you do not pay the royalty on your mineral production, your lease will be terminated.

Sources

  • Garner, Bryan A., A Dictionary of Modern Legal Usage, 2nd edition, 1995, Oxford University Press, Oxford and New York, pp. 643-644.
  • Garner, Bryan A., Legal Writing in Plain English, 2001, University of Chicago Press, Chicago, pp. 24-6.
  • Garner, Bryan A., Garner’s Modern American Usage, 2003. Oxford University Press, Oxford and New York, pp. 892-3.
  • Murawski, Thomas A., Writing Readable Regulations, 1999, Carolina Academic Press Durham, NC, pp. 73-75.
  • Office of the Federal Register, Document Drafting Handbook, 1998, p. MMR-5. http://www.archives.gov/federal-register/write/handbook/ddh.pdf.
  • Redish, Janice C., How to Write Regulations and Other Legal Documents in Clear English, 1991, American Institutes for Research, Washington, DC, p. 26.
  • Securities and Exchange Commission, Plain English Handbook, 1998, Securities and Exchange Commission, Washington, DC, pp. 19 –20.

AUDIENCE

• Identify your audience and write to them
• Address separate audiences separately

ORGANIZATION

• Organize to meet your audience's needs
• Address one person, not a group
• Use lots of useful headings
• Write short sections

WRITING: Words

verbs
• Use active voice
• Use the simplest form of a verb
• Don't turn verbs into nouns
• Use "must" to convey requirements
• Use contractions when appropriate
nouns and pronouns
• Avoid noun strings
• Use "you" and other pronouns to speak directly to readers
• Minimize abbreviations
other word issues
• Use short, simple words
• Omit unnecessary words
• Dealing with definitions
• Use the same term consistently for a specific thought or object
• Avoid legal, foreign, and technical jargon
• Don't use slashes

WRITING: Sentences

• Write short sentences
• Keep subject, verb, and object close together
• Avoid double negatives and exceptions to exceptions
• Place the main idea before exceptions and conditions
• Place words carefully

WRITING: Paragraphs

• Have a topic sentence
• Use transition words
• Write short paragraphs
• Include only one issue in each paragraph

WRITING: Other

• Use examples
• Use vertical lists
• Use tables to make complex material easier to understand
• Consider using illustrations
• Use emphasis to highlight important concepts
• Minimize cross-references
• Design for ease of reading

TESTING

• Testing your Document
 
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