Plain Language: Improving Communications from the Federal Government to the Public


Powered by Google

 
 
Home
What is PL?
Why PL?
Using PL?
Examples
How To/Tools
Popular Topics
Resources
How To/Tools>Guidelines> Federal Plain Language Guidelines> Use vertical lists

Use vertical lists


Vertical lists highlight a series of requirements or other information in a visually clear way. Use vertical lists to help your reader focus on important material. Vertical lists:

  • Highlight levels of importance
  • Help the reader understand the order in which things happen
  • Make it easy for the reader to identify all necessary steps in a process
  • Add blank space for easy reading
  • Are an ideal way to present items, conditions, and exceptions.
Don’t say Say

Each completed well drilling application must contain a detailed statement including the following information: the depth of the well, the casing and cementing program, the circulation media (mud, air, foam, etc.), the expected depth and thickness of fresh water zones, and well site layout and design.

With your application for a drilling permit, provide the following information:

  • Depth of the well;
  • Casing and cementing program;
  • Circulation media (mud, air, form, etc)
  • Expected depth and thickness of fresh water zones; and
  • Well site layout and design.

Vertical lists are also helpful in clarifying the chronological order of steps in a process. With these lists, consider numbering the items to suggest the order of steps.

Vertical list suggests the correct order of events

When a foreign student presents a completed Form I-20:

  1. Enter the student’s admission number from Form 94;
  2. Endorse all copies of the form;
  3. Return a copy to the student; and
  4. Send a copy to the Immigration and Naturalization Service.

However, you can over-use vertical lists. Remember to use them to highlight important information, not to over-emphasize trivial matters. If you use bullets, use solid round or square ones. Bullets are not the place to be overly creative. Large creative bullets with strange shapes tend to distract the reader and may not display properly on some computer systems.

Your lists will be easier to read if you:

  • Always use a lead-in sentence to explain your lists;
  • Indent your lead-in sentence from the left margin; and
  • Use left justification only – never center justification.
Don’t say Say

Classroom supplies:

  • A tablet
  • A pen or pencil
  • The paperwork you sent us when you first applied for class

Classroom Supplies

When you come to class, you should bring the following—

  • A tablet
  • A pen or pencil
  • The paperwork you sent us when you first applied for class.

In the example above, the lack of a lead-in sentence on the left makes it unclear who is to bring the supplies. Centering the bullets may make a nice pattern, but it makes it very difficult to see where statements begin and end. The lead in sentence on the right clarifies who is responsible for bringing supplies. Indenting makes it easier to see how the information is chunked.

Sources

  • Garner, Bryan A., Legal Writing in Plain English, 2001, University of Chicago Press, Chicago, pp. 100, 125.
  • Murawski, Thomas A., Writing Readable Regulations, 1999, Carolina Academic Press Durham, NC, pp. 25, 81-84.
  • Securities and Exchange Commission, Plain English Handbook, 1998, Securities and Exchange Commission, Washington, DC, p. 34.

AUDIENCE

• Identify your audience and write to them
• Address separate audiences separately

ORGANIZATION

• Organize to meet your audience's needs
• Address one person, not a group
• Use lots of useful headings
• Write short sections

WRITING: Words

verbs
• Use active voice
• Use the simplest form of a verb
• Don't turn verbs into nouns
• Use "must" to convey requirements
• Use contractions when appropriate
nouns and pronouns
• Avoid noun strings
• Use "you" and other pronouns to speak directly to readers
• Minimize abbreviations
other word issues
• Use short, simple words
• Omit unnecessary words
• Dealing with definitions
• Use the same term consistently for a specific thought or object
• Avoid legal, foreign, and technical jargon
• Don't use slashes

WRITING: Sentences

• Write short sentences
• Keep subject, verb, and object close together
• Avoid double negatives and exceptions to exceptions
• Place the main idea before exceptions and conditions
• Place words carefully

WRITING: Paragraphs

• Have a topic sentence
• Use transition words
• Write short paragraphs
• Include only one issue in each paragraph

WRITING: Other

• Use examples
• Use vertical lists
• Use tables to make complex material easier to understand
• Consider using illustrations
• Use emphasis to highlight important concepts
• Minimize cross-references
• Design for ease of reading

TESTING

• Testing your Document
 
Home|About Us|Contact Us|Privacy and Other Policies|Feedback|Community|News|USA.gov
 
Site hosted by the Federal Aviation Administration
An Official Site of the U.S. Government.