Plain language makes it easier for the public to read, understand, and use government communications.Learn more
Law and requirements
Learn about the Plain Writing Act, policy memos, and executive orders that require agencies to use plain language.
Plain language guidelines
Official writing guidelines for understanding your audience, being clear and concise, and testing your content.
March 9, 2022
As much as we wish there could “just be a website” with every related resource people need, these one-stop shop solutions often become digital junk drawers that harm those we set out to help. In the ecosystem of federal response to the opioid crisis, 18F knew findtreatment.gov needed to complement, not compete with, other resources. Through broad research, compassionate content, and sharply-defined scope, we helped launch a nationwide resource that answered questions and bridged a critical gap for people seeking help with substance use disorder.
The Plain Language Action and Information Network (PLAIN) is a community of federal employees dedicated to the idea that citizens deserve clear communication from government. We believe that using plain language saves federal agencies time and money and provides better service to the American public.
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